Presented by Jeanne Wagner, MSW, LCSW, ACSW

Statement of Rationale: The management of ethics, boundaries and confidentiality is especially critical for human service professionals and is in a constant state of change. This workshop will address the unique issues encountered during the provision of social services including the emergence of artificial intelligence, managed care, dramatic federal policy changes, workforce challenges, and the ethical implications.

Objectives, Content: Participants will gain increased awareness of the complicated nature of professional ethics and boundaries and will learn techniques for ethical decision-making. This program is designed to be interactive as participants share challenging ethical issues encountered while providing services both inside and outside the office setting. Ethical decision-making processes will be addressed in a variety of contexts using case examples and best practice models to identify and address complicated scenarios within human service organizations. Participants will learn how to utilize a professional Code of Ethics in managing ethical dilemmas in practice settings.

Learning Goals:

• Identify the range of ethical dilemmas and professional boundaries in human services
• Learn how artificial intelligence (AI) is impacting many aspects of social services today
• Discuss approaches to address the conflicts that have arisen from the recent changes to public policies and the conflict with ethical practice
• Discuss the impact of technology on clients and the ethical considerations and pros and cons of utilizing technology in practice settings
• Increase awareness of the complicated nature of professional boundaries
• Identify risks that may affect professional liability

4 Ethics and Boundaries Continuing Education Hours

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Cost: